Plain version: you get a delivery on a set schedule, your card is charged automatically each time, and you can change or stop it yourself whenever you want. The detail is below.
STEP 01
You subscribeChoose your delivery interval at checkout and place your first order.
STEP 02
We charge automaticallyThe same card is charged on each renewal date. No action needed from you.
STEP 03
It ships to youDispatched within 1 to 2 business days of each charge, to your saved address.
STEP 04
It repeatsSame cycle, same price, until you pause, change, or cancel it.
The terms, in numbers
What you receive[ PRODUCT NAME ]
Amount charged$[ 00.00 ] per delivery
How often you are chargedEvery 30 days, automatically
First chargeOn the day you subscribe
Renewal chargesSame date each cycle, ongoing
Minimum commitmentNone. Cancel any time.
CancellationSelf-serve in your account
The one date that matters
Changes take effect from your next renewal, so make them before your renewal date. If a charge has already gone through, that delivery is on its way and the change applies to the cycle after. We email you a reminder before every charge so this does not catch you out.
You are in control of it
Everything below is available in your account right now. You do not need to email us, call us, or wait for a reply to make any of these changes.
You will be asked to sign in. Use the email address you ordered with.
Common questions
When exactly am I charged?
On the day you subscribe, and then on the same date every 30 days after that. You will get a reminder email a few days before each charge, showing the amount and the date.
Can I cancel whenever I want?
Yes. There is no minimum term and no cancellation fee. Sign in to your account, open your subscription, and cancel. It takes effect immediately and you will not be charged again.
What if I already have enough product?
Skip the next delivery or move to a longer interval instead of cancelling. Both are one click in your account, and both keep your subscriber pricing.
I was charged but I meant to cancel first. What now?
Email us at support@hairev.com. If the order has not shipped yet we can usually stop it and refund you. If it has already gone out, our standard return policy applies. Cancel your subscription in your account as well, so the next cycle does not charge.
Will the price ever change?
Your subscription price stays as it was when you signed up. If we ever need to change it, we will email you well before the charge so you can decide whether to continue.
How do I update my card or address?
In your account, under your subscription. Do it before your renewal date so the next charge and shipment use the new details.
Where does it ship, and how long does it take?
To the address saved on your subscription. Orders dispatch within 1 to 2 business days of each charge, with delivery typically 6 to 12 business days after that.
Still have a question?
If anything here is unclear, or you want help with your subscription, cancellation, billing, or a delivery, send us a message and a real person will get back to you.
